Privacy Policy

PRIVACY POLICY

1. Introduction

At KoroCare (“we”, “us”, “our”), safeguarding your personal information is a priority. This policy explains how your data is collected, used, and managed when you access our website or book our aesthetic services, including Gel Nail Art, Relaxing Body Massage, Bridal Makeup Package, Classic Facial Glow and Luxury Hair Spa. By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect different types of information depending on your interaction with us:

• Personal Details – such as your full name, email address, phone number, and date of birth
• Booking & Service Details – including appointment information, treatment history, preferences, and feedback
• Health Information – such as skin conditions, allergies, and any medical details relevant to your treatments
• Payment Details – billing information processed securely through third-party providers (we do not store full card details)
• Technical Data – including IP address, browser type, device information, and website activity collected through cookies

3. How Your Information Is Used

• Managing and confirming appointments
• Providing personalized treatment recommendations
• Sending reminders, confirmations, and updates
• Improving our services and overall experience
• Processing payments securely
• Meeting legal and regulatory requirements

4. Health Information

Any medical or health-related information you provide is used only to:

• Ensure treatments are safe and appropriate
• Tailor services to your specific needs

This information is handled with strict confidentiality.

5. Sharing Your Information

We do not sell or rent your personal data.
Your information may be shared only when necessary with:

• Service providers (e.g., payment systems, booking platforms)
• Qualified staff performing your treatments
• Legal authorities, if required by law

All parties are expected to maintain the security and confidentiality of your data.

6. Data Protection

We take reasonable steps to protect your information, including:

• Use of secure servers and encryption
• Limiting access to sensitive data
• Continuous monitoring of systems

Despite these measures, no system can guarantee complete security.

7. Data Retention

Your information is retained only for as long as necessary to fulfil the purposes described above and comply with legal or regulatory obligations.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data
• Request corrections
• Request deletion of your data
• Opt out of marketing communications

You may contact us to exercise any of these rights.

10. External Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

11. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the revised date.

12. Contact

For any questions or concerns regarding this policy or your data, please contact us at: booking@korocare.com